IT and Cyber Risk

Product should have configuration option to restrict data as per need. Ideally we should have configuration which should allow to define rule(s) so we can restrict data consumption as per need. Currently CMDB connector pulls anything/everything fr...

Product should have configuration option to address remap the different set of data to asset Library. Currently CMDB Service data get ingested as Process in Metricstream. CMDB service table stores all high level service information which is high l...

Can we please have product also as an option along with the existing ones.

When multiple rows are added in the scope selection section of the Risk Assessment form and a questionnaire is selected, system sends the questionnaire to the entire list of scoped items as just one assessment. Expected - In the 'Perform IT Risk A...

As of today, application allows to select multiple controls in the control effectivness section inside risk assessment form but not able to submit with multiple controls. This is a common scenario to have multiple controls for a risk that is getti...

Current Behavior - Currently in OOTB, we can define the rating range only in 2 dimension, ie., Low Bound and High Bound. But for First Citizen use case, FCB defines rating range in 3 dimensions, ie., Low, Mid and High. So as an OOTB if we have a p...

Currently the scope of the Risk Assessment has to be well defined and does not have the flexibility to delete risks which are populated from the plan. Also Factors cannot be rated if new Riks are added during the assessment. there has to be a opti...

Current final IT Risk assessment report is not very informative. Typically Customers will use the Assessment report to circulate it to the respective teams/executive. In general Comments/justification entered is nowhere displayed. Inherent, Contro...

We have received a request from customer - CBIC to upload offline Risk assessments in excel format into MS application so that the assessment data will reflect in all reports and dashboards Attached sample template with data shared by customer.

Hi Team, We came across Cherwell ITSM, which is being acquired by Ivanti. Please review the press release here with more information and Ivanti is a well-known vendor in the market. A cost-effective alternative of ServiceNow and very well received...